Shipping Fee Discount Offer
Members who spend HKD 200.00 or more will enjoy free shipping (applicable to specific delivery methods). The amount will be automatically deducted at checkout and is valid until 31/12/2026.
Applicable Delivery Methods
Local delivery in Hong Kong - SF Express (door-to-door delivery in Hong Kong only)
HONG KONG RESIDENTIAL ADDRESS ONLY. SF Station / Shop / Locker / Pick up Point NOT accepted.
Any address outside Hong Kong area NOT accepted.
Customer shall be responsible for any extra / service fee due to order amendment / cancellation.
Delivery Policy
Delivery service is generally provided within three working days. If the delivery address is in a remote area, delivery may take longer.
In the event of extreme weather, the company will adjust door-to-door delivery arrangements according to the weather warning signals issued by the Hong Kong Observatory:
- I. Normal Operation: During the Yellow Rainstorm Warning or No. 3 Strong Wind Signal (No. 3 Typhoon Signal), standard delivery and same-day delivery services (SF Express) will continue to operate normally.
- II. Service Delay: During the Red or Black Rainstorm Warning, standard delivery will be delayed; same-day delivery services will be suspended and resumed the following day.
- III. Service Suspension: During No. 8 or No. 9 Typhoon Signals or above, all delivery services will be suspended immediately and resumed the following day. If the extreme weather is lifted early, standard delivery will gradually resume, and the latest progress will be notified to you via email.
The company shall not be held responsible for any delivery delays caused by bad weather. Thank you for your understanding.