Terms of Use

Welcome to the Anker online store operated by Kaisheng International Co., Ltd. (website address: www.anker-hk.com).

By visiting and using this website, you acknowledge that you have read and agree to be bound by the following terms and conditions. If you do not agree with the relevant terms or policies, you may stop accessing this website at any time.

The following terms and conditions may be updated at any time. You may check them at any time to confirm the current applicable terms and conditions for using the website.

I. Terms of Use

I. The content and products/services of this website are intended for operation and provision in Hong Kong. We cannot deliver products outside Hong Kong, and the relevant information is not intended as a reference for visitors located outside Hong Kong. In addition, you must have reached the legal age of majority in Hong Kong to order products on this website.

II. The website and its related services are provided on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee the stability, uninterrupted, or error-free operation of the website.

III. You may not use this website (including the products or services offered by this website) for any illegal or prohibited purposes under the terms and policies related to this website. If you engage in any illegal or unlawful acts, or any acts that violate the terms and policies of this website, or use this website and the products or services sold by this website to infringe upon our and/or the lawful rights and interests of others, we may prohibit you from continuing to access or use this website. If you find that this website cannot be accessed or used properly, you may contact us by email at e-shop@kaishengintl.com to confirm.

IV. The content and design of this website (including the products or services offered by this website) are protected by law. Without our express permission or permission expressly granted by law, you may not reproduce, republish, copy, or otherwise provide all or part of the content or design of this website.

V. This website may contain third-party website addresses or hyperlinks, but these are provided solely for your convenience. We do not control the content of such websites. When using third-party websites, you should still carefully read the relevant terms and exercise your own judgment in evaluating the content.

VI. To register as a member, you must provide complete, true, and accurate information according to the instructions. If you refuse to provide such information, your membership registration cannot be completed, and you will not be able to fully use all the features of this website. For more detailed information on our data policy, please refer to the Privacy Policy of this website.

VII. To protect your personal information and account security, please keep your username and password secure and do not disclose them to any third party. You shall be solely responsible for any loss resulting from your failure to properly keep your username and password secure.

II. Terms of Purchase

I. All products sold on this website are brand new and genuine, and are protected by the statutory implied warranty against defects under the applicable laws of Hong Kong. Pursuant to the Sale of Goods Ordinance (Chapter 26), we guarantee that the products shall possess basic merchantable quality and conform to the description at the time of delivery. Except for written warranty terms expressly provided by the manufacturer, we do not provide any other form of express or implied warranty for the products, including but not limited to the merchantability, functionality, fitness for a particular purpose, or other usage requirements of the products.

II. As product photos and images may differ from the actual products due to lighting, angles, and other factors when taken with devices, all product photos and images on this website are for reference only. All product colors and sizes shall be subject to the actual products.

III. The terms and conditions for the provision of products/services on this website may differ from other retail channels, including offline stores, and we may adjust the terms and conditions for the provision of products/services on this website at any time (including but not limited to product prices, delivery services, etc.). You are responsible for carefully reading and confirming the product/service information and provision terms before placing an order.

IV. The product/service information and provision terms posted on this website constitute an invitation to treat only. By placing an order on this website, you are issuing an offer to purchase to us based on the product/service provision terms displayed at the time you placed the order.

V. The products and services offered by this website are for personal, non-commercial use only. If you have commercial, educational, or government purchasing needs, you may contact us by email at e-shop@kaishengintl.com.

VI. After you place an order, we will confirm the order with you by email at e-shop@kaishengintl.com and inform you whether your order has been accepted. If the order is accepted, we will notify you by email of the delivery time of the products in the order or the date on which you can pick up the products yourself at a designated store. If any of the following circumstances occur with your order, we may refuse to accept the order or communicate with you to cancel the order and/or place a new order:

• a. Payment failure or abnormality;
• b. System errors resulting in abnormal product information such as prices;
• c. Suspicious orders;
• d. Logistics restrictions;
• f. Product shortage.

In certain circumstances, we may request that you provide relevant information, such as payment records or proof of identity, to ensure the security of the transaction for both parties and to confirm whether to accept the order accordingly. If you fail to provide the relevant information within the specified time, it will be deemed that you have proactively canceled the corresponding order.

*For order confirmation, we will only contact you through this website and email at e-shop@kaishengintl.com. Please exercise caution and do not share your order or personal information with any third party.

III. Terms of Delivery

I. The products on this website are only available in Hong Kong. We can only accept orders placed by you in Hong Kong and deliver them to your designated Hong Kong address. Please ensure that you fill in the delivery information accurately. You shall be solely responsible for any losses or additional costs, such as failed or delayed deliveries and redeliveries, resulting from your failure to provide accurate and valid delivery information.

II. We are not liable for any indirect losses, loss of profits, data loss, or other consequential damages caused by the use, purchase, inability to use, or delayed delivery of the products. However, this provision does not affect any statutory consumer rights you enjoy under the laws of Hong Kong. We do not waive our liability under the law for personal injury or death caused by fraud or gross negligence.